The address is wrong, incomplete, or doesn’t exist. What should I do?

  • Updated

If you are trying to deliver a job that has an incomplete address, always first check if there is a tag on the item. Most of the time, the full address will be written somewhere on the item.

If the tag does not have the correct address, contact the user who booked the job to confirm the correct address.

If you cannot get a hold of the client, contact Sherpa Support via the live chat in the Sherpa Driver app or give us a call. 

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