How do I change my Contact Preference?

  • Updated

As a Sherpa Driver, our team may need to get in touch with you from time to time. It could be about a delivery you are completing, checking your details, or seeing if you're available to work.

You can choose how Sherpa Support gets in touch with you - either by phone call or SMS. 

Your preference is selected when you sign up to drive with Sherpa, however, if your contact preference has changed since then, here's how you can amend it.

1. Log into your Sherpa Driver App

2. Select 'My Account'

3. Choose 'Delivery Preferences'

4. Click 'Contact Preference'

5. Select between SMS and Call




Please note, SMS notifications will be enabled with you select SMS.


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