Delivery Support
Having an issue with a delivery? You'll find the answers in here.
Vehicle Issues
- I’m running late for a delivery. What should I do?
- My car broke down. What do I do?
- I was in an accident. What should I do?
General
- The item quantity in the app doesn’t match the number of items given to me. What do I do?
- How do I manage my SMS Notifications?
- How do I change my Contact Preference?
- The item is bigger than expected or doesn’t fit in my vehicle. What should I do?
- How do Wait Time Fees work?
- I’ve arrived at a pickup or delivery location, no one is available, nor answering the phone. What should I do next?
Issue With a Sender or Recipient
Need some help?
Reach out to our support team today, and we'll get back to you as soon as we can.
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